Following a strategy of core process development, you will find a key process along the journey that will create a buzz and have a major impact on your business and your customers. Attendees of this Mytech U session will see our methodology of process collaboration, design, review, and deployment. We share our new customer onboarding process (and attendees will receive a map of the onboarding process) as an example of key process development and how it sets our customers and staff up for success. How do you start? How do you get everyone to participate? We will show you.
This session is an encore performance from one of the TechPulse 2016 breakout sessions and will be led by Michael Frascone, Mytech’s Process Improvement Director and Emily Schwarzkopf who is on the process improvement and project management teams.