Make IT EaaSy!

Make IT EaaSy!

Isn’t that what we all want for our organizations – for IT to be EaaSy (or easy)?  We hear statements from small & medium businesses, and non-profit organizations, such as: ‘We need to be in the cloud.’ or ‘When should we go to the cloud?’ as well as ‘I just want IT to work.’  The promise of IT is that it SHOULD make everyone more productive, make our jobs easier, and enable us to focus on higher value activities.  Whether you are in ‘the cloud’ today and/or you just want to Make IT EaaSy, this session is for you

Avoid Process Development Pitfalls

Avoid Process Development Pitfalls

Providing the tools for teams to execute their jobs is core to every business.  Defining the process by which your team executes helps provide clarity, consistency and should help drive out inefficiency within your organization.  In this Mytech U session, we will cover process development and engagement and how to avoid common pitfalls.  Mytech has been entrenched in process development and improvement for over four years, and we will share lessons learned in an effort to help you on your path to process success.

How do you measure value from your vendors?

How do you measure value from your vendors?

In this session we are going to cover what you can and should expect from vendors to help understand what value you are receiving – we are going to facilitate this discussion by illustrating Mytech’s new Executive Summary reporting we deliver to our customers.  We will discuss what feedback we have received from our customers to design the current reporting as well as the road map for future transparency, reporting and dashboards.

People Hacking - How to protect yourself from becoming the next victim

People Hacking - How to protect yourself from becoming the next victim

Hackers don’t hack systems.  Hackers hack people.  A recent IBM study has found that 95% of security breaches are due to human error.  If your organization has compliance requirements such as HIPAA, PCI, FINRA, ITAR, and/or other regulatory requirements, Security Awareness Training is an annual task that must be completed.  However, is the objective just to check a box - don’t we ACTUALLY want to increase awareness of security threats to help prevent your organization from being the next victim?  Even if your organization is not required by some regulatory entity to conduct Security Awareness Training, your staff need this too!

The Most Overlooked and Most Critical Part of Your Infrastructure

The Most Overlooked and Most Critical Part of Your Infrastructure

Mytech has conducted research with two of our top vendor partners as well as consulted additional studies to help us form the basis of our recommendations to our clients, AND the process we defined to deploy this critical component of your infrastructure.  In this session we discuss the research, and how you can use this information to improve performance, AND mitigate certain types of vulnerabilities in the future.

How to Get a Return on Technology

How to Get a Return on Technology

The time of year has come where organizations will look to define their plans and budget for 2017.  This session will help you with how you can get a return on your technology investments, which can be designed into your operational plans for the future.  All organizations have finite resources available to serve their purpose, their customers, and as they work to fulfill their mission.  This session will help share some of the steps you can take that will lead to enablement of your team to spend more time on valuable tasks and less time on the busywork to accomplish those tasks.

Office 365 & Proofpoint - Better Together!

Office 365 & Proofpoint - Better Together!

Now is the time to consider moving to Office 365 – especially for those organizations who are using the McAfee SPAM filtering solutions that are being turned off come January of 2017. Email is such a critical operational tool for organizations and having ANY disruption can be frustrating for your team – this is why if you have been considering Office 365, but haven’t made the transition, take another look!

Mytech U | Why This Cloud, and, Why Now? | August 2016

Mytech U | Why This Cloud, and, Why Now? | August 2016

There are thousands of options when it comes to choosing a cloud hosting provider, but how do you know which one to choose?  Mytech has been asking that question for the last few years, and in this session, we will cover why this cloud partner, and why now. We cover topics that we feel are critical considerations for choosing “When is the right time for your organization?”, and why we have established the hosting partnership that we will announce on this Mytech U session.

Update Evolution: A Partnership for Solving an Unsolvable Problem

Update Evolution: A Partnership for Solving an Unsolvable Problem

The process of getting a software update applied to your computer is straightforward, yet remains one of the primary challenges for IT departments across the country. In almost every case, business systems that are compromised by hackers or ransomware are exploiting known vulnerabilities which hadn’t yet been patched by IT. When that happens the big companies make the news. The smaller companies close their doors. As a non-technical business manager, what should you do?

Take Your Core Processes to the Next Level

Take Your Core Processes to the Next Level

Following a strategy of core process development, you will find a key process along the journey that will create a buzz and have a major impact on your business and your customers. Attendees of this Mytech U session will see our methodology of process collaboration, design, review, and deployment. We share our new customer onboarding process (and attendees will receive a map of the onboarding process) as an example of key process development and how it sets our customers and staff up for success. How do you start? How do you get everyone to participate? We will show you. 

Why IT Support Causes Frustration – and how we can work together to change that

Why IT Support Causes Frustration – and how we can work together to change that

Removing the frustration from IT support is a multi-faceted challenge that involves more than just the leadership of an organization. To improve the IT Experience for your company, we have to collaboratively reach and impact everyone in your organization that utilizes technology. Mytech’s Vision is “To provide the best IT experience in North America” and we know that our ability to deliver on our vision is through collaboration and by creating a unique experience for each customer AND listening to the feedback of your team.

Secure Mobility and Collaboration Problems

Secure Mobility and Collaboration Problems

Common challenges of our technological world today is the number of tools that are available to us which can become difficult to manage. If you looked at the different solutions you are using in your organization today, you might see, FTP or secure FTP, Dropbox, Box or OneDrive, an encrypted or large file sending utility and possibly some way to collaborate with external vendors or customers. Mytech has heard the voice of our customer and have identified a solution that is secure, simple and can consolidate several tools you may be paying for today into one.