A Partnership for Technology Driven Productivity
The speed at which your business operates demands an IT support plan with fast resolution times. Our programs are designed to be a partnership where we are held accountable to delivering your desired level of support and where you make the necessary infrastructure investments to enable your team to operate at optimal performance.
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You have access to local technical, sales, and leadership teams who are backed by a larger organization of support staff. Local engineers are available for on-site appointments and you will meet with your account manager periodically to review your network and services.
“I have been really pleased with the increased efficiency we have been experiencing since the help desk has been split into teams, and am more satisfied knowing my staff will always have someone to call if they run into a technology issue.” Debbie Zimmerman, COO, Jewish Family Service of Colorado
Technology as a foundation
You just want your technology to work. We have identified standard best practices for each area of a business network to improve staff productivity and improve hardware durability. However, your company’s productivity is ultimately determined by how you integrate technology into your workflows. We will work together to ensure the foundation enables your required objectives.
Services & Consulting
Keeping up with technology trends and best practices can be a daunting task. Our clients have come to expect that we will assist with technology decisions, budgeting, and planning alongside our project services and daily network support. When it comes to daily function of your network, if your employees are happy and productive, so are we. We ask for two-click feedback after every service event to ensure you were happy with the interaction, and we follow up on every neutral or bad response so we can continuously improve.