If you were to ask Mytech employees to recite all of our twelve values from memory, you might be surprised at how many of us would rise to the challenge. You might also be surprised, if you were to wander around our office on any given day, how often you would hear someone referencing one of our values in conversation. They are a core part of who we are and how we operate on a day-to-day basis.
Yes, Mytech's culture revolves around a list of twelve values, each one representing a unique thread in the fabric of Mytech. To some people, twelve sounds like a long list. For many of us, twelve is too many to remember. Over the past year, we had a lot of internal discussions about this. Would reducing the number of our values make them easier to remember? Would fewer values have more impact? How could we alter the number of our values without altering the distinct roles of the original twelve?
Our discussions not only helped us clarify the importance of each of our values, but they led us to an important realization: our values fit nicely into four categories. We have designated these categories the Four Pillars: Communication, Happiness, Accountability, and Improvement. These pillars serve us both internally as we interact with each other on a day-to-day basis, and externally as we interact with our customers and our vendors.
"Communication – the human connection – is the key to personal and career success."
- Paul J. Meyer
Good communication – with our customers, our colleagues, our vendors – is vital to the success of our organization. At Mytech, we emphasize direct and open communication, we strive to foster a culture of praise, and we do our best to care-and-share whenever possible.
"Remember that the happiest people are not those getting more, but those giving more."
- H. Jackson Brown, Jr.
Studies show that happy employees are more productive, more creative, and more likely to stick around longer. Happy employees don't just make for a fun work environment, though. They also make for happier customers. Providing more value than we receive in payment, creating fun and a little weirdness, and embracing uniqueness are all pieces of Mytech's happiness puzzle.
"Each day you are leading by example. Whether you realize it or not or whether it's positive or negative, you are influencing those around you."
- Rob Liano
Accountability is one of those buzz words that sometimes seems to be discussed more than it is executed on. At Mytech, accountability looks like the following: making decisions with honor and integrity, practicing confidence and humility, and setting the next person up for success.
"Perfection is not attainable, but if we chase perfection we can catch excellence."
- Vince Lombardi
One doesn't have to linger long in the field of technology to realize that there is always room for improvement. There are always new options to be explored, new solutions to be designed, and new products to learn. We push each other to reject mediocrity, to never stop learning, and to innovate through creativity.
In 2015, we will be emphasizing these Four Pillars or, as some of us have begun calling them, CHAI (Communication Happiness Accountability Improvement). We hope that they will not only be easier to remember, but they will enhance our twelve values and strengthen the core of our culture.